Sikveland, R. & Stokoe, E. (2016). Dealing with Resistance in Initial Intake and Inquiry Calls to Mediation: The Power of ‘Willing’. Conflict Resolution Quarterly, 33(3), 235-254. Retrieved from EBSCO multi-search.
(2018). Mediate.com. Sample First Session Agenda. Resourceful Internet Solutions, Inc. Retrieved from: .
[Hanson, Stuart]. (2018, January 19). Setting your agenda in mediation [Video file]. Retrieved from: (4:07).
Macmillan, Rory. (2018). A Practical Guide for Mediators. Macmillan Keck. Retrieved from:
Read Section 3, Getting Ready: Preparing the Parties and Yourself, pg. 7-12.
Readings for TD2:
Grippa, J.B. (2016). Eight Common Mistakes in Mediation and How to Avoid Them. Woman Advocate, 21(4), 3-5. Retrieved from EBSCO multi-search.
Macmillan, Rory. (2018). A Practical Guide for Mediators. Macmillan Keck. Retrieved from:
Read Section 7, Hammering Out a Deal: Helping Parties Negotiation, pg. 44-58.
Doyle, Andrea]. (2016, October 10). 10 characteristics of a good mediation agreement. Retrieved from: (7:30).
Tsur, Michael. (2018). The Art of Writing a Mediation Agreement. com. Retrieved from:
Picard, C. (2016). Practising Insight Mediation. Toronto: University of Toronto Press, Scholarly Publishing Division. Retrieved from EBSCO eBook Collection.
Read Ch. 4: Facilitating Change through Learning
(April 27, 2016). Closure of a Mediation. CRS Atlantic Conflict Resolution Services. Retrieved from:
Picard, C. (2016). Practising Insight Mediation. Toronto: University of Toronto Press, Scholarly Publishing Division. Retrieved from EBSCO eBook Collection.
Reach Ch. 5: Ensuring Appropriate Participation and Follow-up: Before and After Insight Mediation
Picard, C. A. (2016). Practising Insight Mediation. Chapter 7: The Insight Approach to Conflict: Recent Achievements and Future Hopes. Toronto: University of Toronto Press, Scholarly Publishing Division.
Tsur, Michael. (2018). The Art of Writing a Mediation Agreement. Mediate.com. Retrieved from:
Zhang, Y., & Chen, L. (2017). Exploration of factors leading to successful mediation. International Journal of Conflict Management, 28(1), 24-49. Retrieved from ProQuest Central.
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