Alternate Dispute Resolution Handbook. (n.d.). Retrieved from . (Read only: Overview, pages 1-2, Benefits, page 2, and Glossary and Terms, pages 2-8).
Mann, T. (2013). Facilitation in Management. Training Journal, 60-64. Retrieved from EBSCO multi-search database.
Oprea, G. (2016). Business Negotiation, from Mediation to Arbitration. Economic Insights –
Trends & Challenges, 68(2), 73-85. Retrieved from EBSCO multi-search database. (Read The Importance of Business Mediation, page 75, and The Importance of Arbitration, pages 79-80).
Section I: Alternative Dispute Resolution Techniques and Agency Practices. (n.d.). Retrieved from
Optional:
Prendiville, P. (2004). Developing Facilitation Skills – A Handbook for Group Facilitators. Retrieved from . (Read Chapter Two – Working With Groups, pages 13-16).
Gupta, A. (2015). To Analysis the Role of Group Dynamics in Organization. International Journal of Multidisciplinary Approach & Studies, 2(3), 170-175. Retrieved from EBSCO multi-search database.
HumberEDU. (2015). Four Stages of Group Development [Video file]. Retrieved from (7:15).
Mills, J. (2013). Tuckman’s Stages of Group Development [Video file]. Retrieved from (5:48)
Organizational Behavior v1.1 – 9.2 Group Dynamics. (n.d.). Retrieved from .
(Read only: Stages and Tasks of Facilitation & Theories of Group Interaction, pages 13-14).
U.S. Department of Health & Human Services. (2013). An Overview of the Facilitation Process. Retrieved from .
Optional:
Fleischer, J. (1999). Preventing Conflict Through Facilitation. Retrieved from
National Oceanic and Atmospheric Administration. (2010). Introduction to Planning and Facilitating Effective Meetings. Retrieved from .
Scheffert, D., Anderson, M., Anderson, S., et al. (1999). Facilitation Resources – Volume 1. Understanding Facilitation. Retrieved from .
Education & Training Unit. (n.d.). How to Plan – Eight Planning Steps. Retrieved from .
Education & Training Unit. (n.d.). Introduction to Planning. Retrieved from .
How to Prepare to Facilitate. (n.d.). Retrieved from .
How to run an effective meeting. (2016). Finweek, 44-45. Retrieved from EBSCO multi-search.
Nelson, H. (2017). Does your meeting have a type? Smart Business Akron/Canton, 26(10), 18. Retrieved from Retrieved from EBSCO multi-search
Optional:
Education & Training Unit. (n.d.). An Approach to Planning. Retrieved from .
Education & Training Unit. (n.d.). Molayezo – an Example of the Logical Framework Approach. Retrieved from .
National Oceanic and Atmospheric Administration. (2010). Introduction to Planning and Facilitating Effective Meetings. Retrieved from .
Prendiville, P. (2004). Developing Facilitation Skills – A Handbook for Group Facilitators. Retrieved from . (Read the following):
Chapter Four – Preparing, Planning and Designing a Session, pages 37-45.
Planning a Productive Meeting or Workshop, pages 3-9
Executing a Productive Meeting, pages 10-11.
Wilkinson, M. (2012). The 5 P’s of Preparation. Retrieved from .
National Oceanic and Atmospheric Administration. (2010). Introduction to Planning and Facilitating Effective Meetings. Retrieved from . (Read only: Process Tools for Making Decisions, pages 12-13).
Stephens, G. (n.d.). Dispute Resolution & Group Process Facilitation. Retrieved from .
University of Wisconsin System Board of Regents. (2007). Facilitator Tool Kit. Retrieved from . Read the following:
Chapter 7 – Data Collection and Analysis Tools, pages 31-41
Chapter 8 – Flowcharting, pages 42-44
Chapter 9 – Decision-Making Tools, pages 45-51.
Optional:
Browse the International Association of Facilitators website located at .
Browse the International Institute for Facilitation and Change website located at .
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