Facilitation – Process Versus Content. (2014). Retrieved from .
International Institute for Facilitation and Change. (2013). What Do Facilitators Do [Video file]. Retrieved from (3:56)
Preparing for Training and Facilitating (n.d.). Retrieved from
Shinji Tefumi. (2014). How Important are Process and Content. Retrieved from (6:38)
University of Virginia. (2010). The Role of the Facilitator. Retrieved from .
Rickenback, R. (2016). Do You Know the Difference Between Training and Facilitation?. Retrieved from .
University of Wisconsin System Board of Regents. (2007). Facilitator Tool Kit. Retrieved from . Read only: The Role of the Facilitator, page 1.
Bens, I. (2012). Facilitating with ease! core skills for facilitators, team leaders and members, managers, consultants, and trainers. Retrieved from Ebook Central. Read the following:
Chapter Five – Creating Participation, pages 81-96.
Chapter Eight – Meeting Management, pages 147-162.
National Oceanic and Atmospheric Administration. (2010). Introduction to Planning and Facilitating Effective Meetings. Retrieved from . Read the following:
Facilitation Techniques, pages 15-17.
Facilitating, Teleconferences, Videoconferences, and Webinars, pages 18-19.
Active Presence (2013). Facilitation Skills: Best & Worst Facilitator Practices. Retrieved from (3:34)
Gallo, A. (2017). How People with Different Conflict Styles Can Work Together. Harvard Business Review Digital Articles, 2-5. Retrieved from EBSCO multi-search database.
Oprea, G. (2016). Business Negotiation, from Mediation to Arbitration. Economic Insights – Trends & Challenges, 68(2), 73-85. Retrieved from EBSCO multi-search database. Read The Mechanism of Conflict Negotiation in Business, pages 73-75.
Sweetman, M. M. (2016). A Leader’s Guide to Conflict Resolution. Rehab Management: The Interdisciplinary Journal of Rehabilitation, 48-53. Retrieved from EBSCO multi-search database.
Prendiville, P. (2004). Developing Facilitation Skills – A Handbook for Group Facilitators. Retrieved from . Read the following:
Read only: Chapter Seven – Difficulties and Conflict, pages 65-71
Chapter Ten – Working with Diversity and Complexity Issues, pages 89-97.
Freytag, P. V. & Storvang, P. (2016). Dynamics of a facilitator’s role: Insights from the Danish construction industry. Management Revue, 27(3), 117-138. doi:10.1688/mrev-2016-Freytag. Retrieved from EBSCO multi-search database.
Sanders, M. D. (2016). Workers Compensation Facilitation – The New Trial?. Retrieved from .
Hartwig, R. T. (2016). Walking the Tightrope: A Case Study of Church Leadership Team Facilitation. Group Facilitation: A Research & Applications Journal, 1329-42. Retrieved from EBSCO multi-search database
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