Benjamin owned and operated a dollar store, and decided that adding a full line of greeting cards…

Benjamin owned and operated a dollar store, and decided that
adding a full line of greeting cards and party supplies would be desirable. He
contacted a wholesaler and placed an order for greeting cards, supplies and
display racks. The wholesaler advised him he would receive the manufacturer’s
“late year package,” which would cover Christmas and New Year’s theme
merchandise. As it was a first order, the wholesaler required payment in full
by cash or credit card, and Benjamin provided his credit card number for a
payment of $4,000. The delivery date was projected as November 15th. When the
»

Benjamin owned and operated a dollar store, and decided that
adding a full line of greeting cards and party supplies would be desirable. He
contacted a wholesaler and placed an order for greeting cards, supplies and
display racks. The wholesaler advised him he would receive the manufacturer’s
“late year package,” which would cover Christmas and New Year’s theme
merchandise. As it was a first order, the wholesaler required payment in full
by cash or credit card, and Benjamin provided his credit card number for a
payment of $4,000. The delivery date was projected as November 15th. When the
goods did not arrive by November 17th, Benjamin called the wholesaler, who
apologized and revised the delivery date to December 1st. Benjamin accepted
this and waited. December 1st passed without delivery, and increasingly
agitated calls resulted in nothing but the wholesaler blaming the manufacturer.
Christmas Day came and went, and on December 31st, a truck full of goods
arrived. The card boxes were sealed and appeared in good order. The Christmas
decorations were in good condition. The racks and equipment were sturdy and of
high quality. Benjamin reluctantly accepted delivery, reasoning that he could
sell the party merchandise anytime, and could sell the decorations and cards
next year. After the truck drove away, Benjamin began opening the boxes. Every
piece of the New Year’s decorations and cards was printed with the current
year. Advise Benjamin

»

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