Forum: Article 8: The emotional connection of distinguishing differences and conflict (pp. 38-44)

07Sep 2021 by
The article includes a discussion of diversity in organizations focusing on factors used in the treatment of difference and ways of addressing diversity. These include the positive aspects of difference and the escalation of emotions into conflict. Emotions are introduced as a primary factor leading to a choice for choosing conflict or valuing the difference as a manner of managing the interaction. The article also looks at different ways to manage differences.Management of differences by avoidance or repression1. Avoidance techniques: restrict associations to those with similar backgrounds; segregation of conflicting individuals2. Appropriateness of avoidance and repression: useful for limiting considerations when deadlines are tight; a good interim strategy to buy time to make decisions3. Dangers of avoidance and repression: strong resistance may develop; groupthink may result; over compatibility (stifling creativity and productivity) may occur. Conflict is likely.Differences and Conflict1. Positive aspects: enriched perspectives and creativity; a way to test the strength of a position2. Factors affecting individuals treatment of differences: needs, wants, goals of the individual, the value placed on the relationship; experiences and successes in interacting with dissimilar others.3. Differences evoke emotions varying in intensity; intense or mild emotions can lead to conflict; conflict is not a prerequisite for managing differencesI know that many of you work. You may have examples of both effective and ineffective management of diversity in your organization.

Class participation is essential to the success of this course.  In order to attain all of the course objectives, everyone must be involved.  Your participation grade in this class will be based on items you post on the Blackboard Discussion page for each of the 20 articles shown on the course Blackboard Discussion page for which you do NOT submit an article review. You will not receive credit for both an Article Review and a Discussion posting for the same article.   Each discussion posting must be a minimum of 600 words in length and will be worth up to 1.5 points.  Approximately half of each posting should summarize major points made in the article with the remainder of the posting devoted to your discussion of your opinion regarding one or more of the issues discussed in the article.
In analyzing your comments, I will be looking for an indication that you have read the article and that you are able to critically analyze some part of the article.  I am expecting you to write a minimum of 600 words and I dont want you to merely repeat statements or arguments made in the article.  Some of the things you might write about are flaws you see in a particular argument made by the author, potential applications in the business world for recommendations made in the article, similarities or differences between the article you are commenting on and other articles in the book, other points the author might have made to support his/her/their arguments, responses to questions I might ask on the Discussion page, or responses to comments posted by other students (if you do this, merely stating that I agree/disagree with _______ will not get you maximum credit for your posting unless you go on to explain why you agree/disagree with a particular comment).  The first discussion posting for each article is my posting.  You may have to scroll down the list of discussion postings for an article in order to read my posting (which will be entitled Bills comments).  My posting will contain some information/questions that you might consider discussing if you are looking for topics to discuss related to the article. As you will note, some of the readings in the book are short and, consequently, coming up with a unique perspective on an article may be difficult since many other students might be commenting on the same article.  Should you find yourself in the position of finding it difficult to come up with something to say about an article, you may find it helpful to do a web search on the topic of the article and discuss information you find during the search.
You may post more than one discussion item for a particular article but only the first posting will be graded.  You do not have to discuss the articles in any particular order.  For example, the postings you make during the period from January 19 through February 7 may be for articles 8, 17, 28, 37 and 40; they dont have to be for the first five articles listed on the Discussion page. The submission dates for posting discussion items is shown below.   Your discussion items should be posted on the appropriate Blackboard Discussion page according to the following schedule (early and late submissions will not be accepted):

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