IBM remains the No. 1 tech services company in the world, with 7.2 percent of the market last year,.

IBM remains
the No. 1 tech services company in the world, with 7.2 percent of the market
last year, but its share slipped from 7.5 percent in 2005. India’s tech
services exports grew 32 percent, to $31 billion last fiscal year, ended in
March, and are expected by analysts to top $60 billion by 2010. With a
combination of low labor costs, high quality, and efficiency in how it handles
jobs, the Indian companies have forced IBM and other Western services giants to
fundamentally restructure the way they do business and massively shift work
offshore. “The Indians are doing to the world’s IT
»

IBM remains
the No. 1 tech services company in the world, with 7.2 percent of the market
last year, but its share slipped from 7.5 percent in 2005. India’s tech
services exports grew 32 percent, to $31 billion last fiscal year, ended in
March, and are expected by analysts to top $60 billion by 2010. With a
combination of low labor costs, high quality, and efficiency in how it handles
jobs, the Indian companies have forced IBM and other Western services giants to
fundamentally restructure the way they do business and massively shift work
offshore. “The Indians are doing to the world’s IT processes what the Japanese
did to manufacturing,” says analyst John McCarthy of Forrester Research.

»

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