Part 2B – Kotter Steps 5 – 8 Assessment

Assignment Overview
Managers leading change in every organization will require skills in communication, collaboration, planning, and execution of change. Managers use Kotter’s 8-Step process to assess internal conditions within an organization that is facing change as well as to recommend strategies to manage that change. Use the assigned case study to assess the organization’s change management process through Kotter’s 8-step process. Then consider how you might propose to manage the second wave of changes the organization might face.
Assignment Details
Congratulations! You have been engaged as a consultant to evaluate and assess a change initiative for a company in India, Fortis Healthcare Limited (Fortis). Background for Fortis, a narrative of the change, and supporting exhibits are documented in the case study, “Implementing Fortis Operating System (A)” (opens in a new window).
Review the Change Initiative Assessment Instructions [DOWNLOAD] (opens in a new window) for detailed instructions.

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